Privacy Policy
Dospijošta ("Dospijošta", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website, create an account, or use our portfolio analytics tools (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you.
By accessing or using the Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with the terms described here, please do not use the Services.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly: such as your name, email address, account credentials, and any details you submit through contact forms, onboarding steps, or customer support correspondence.
- Information collected automatically: such as IP address, browser type, device identifiers, pages visited, time spent on pages, referring URLs, and general usage patterns, gathered through cookies and similar technologies.
- Information from third parties: such as data provided by analytics or marketing partners, which may be combined with information we already hold about you.
2. How We Use Your Information
We use the information we collect for purposes that include:
- Setting up, maintaining, and operating your account and portfolio dashboard.
- Responding to inquiries, support requests, and other communications.
- Improving, securing, and personalising the Services.
- Sending administrative notices, updates, and, where permitted, marketing communications.
- Detecting, investigating, and preventing fraudulent, unauthorised, or illegal activity.
- Complying with applicable legal and regulatory obligations.
3. Legal Basis for Processing
Where required by applicable law, we rely on one or more of the following legal bases to process your personal information: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, and our legitimate interests in operating, securing, and improving the Services, provided those interests are not overridden by your rights.
4. Cookies and Similar Technologies
We use cookies and similar tracking technologies to recognise returning visitors, remember preferences, and understand how the Services are used. You can control cookie behaviour through your browser settings; disabling certain cookies may limit the functionality of the Services. For more detail on specific cookie categories, please contact us using the details in Section 11.
5. How We Share Information
We do not sell personal information. We may share information with:
- Service providers who perform functions on our behalf, such as hosting, analytics, email delivery, and customer support tools, under appropriate confidentiality obligations.
- Professional advisors such as legal, accounting, or compliance consultants, where necessary.
- Regulatory or law enforcement authorities where required to comply with a legal obligation, protect our rights, or ensure the safety of our users.
- Successors in the event of a merger, acquisition, restructuring, or sale of assets, subject to equivalent privacy commitments.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we take reasonable steps to delete, anonymise, or securely dispose of it.
7. Data Security
We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Depending on where you access the Services, your information may be transferred to and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.
9. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, to object to certain processing activities, to request a copy of your data in a portable format, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details in Section 11; we may need to verify your identity before responding.
10. Children's Privacy
The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised version on this page and update the "Last updated" date above. Continued use of the Services after changes take effect constitutes acceptance of the revised Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the contact details provided on our Contact page.